About Invoiced by Flywire: Invoiced by Flywire is a cloud-based accounts receivable automation platform that serves B2B organizations with AI-powered invoicing, collections, and cash application tools.
Going global should not be a sudden decision. The vendor that met your needs when every invoice was in dollars, and every customer paid by ACH can become a liability the moment you start billing a buyer in São Paulo or collecting from a subsidiary in Singapore.
The cross-border opportunity is enormous. Per Grand View Research, the global cross-border payments market is projected to grow from roughly $193 billion in 2026 to $312 billion by 2033, with business-to-business (B2B) transactions making up the lion’s share. But capturing that opportunity depends on infrastructure most companies don’t scrutinize until it breaks. To ensure your business can take full advantage of cross-border opportunities, here are the questions you should be asking before you sign or renew with an A/R vendor.
Key questions to ask your A/R vendor:
- Can they actually process, settle, and reconcile in the currencies and payment methods your new markets use?
- Can they keep you compliant as e-invoicing and tax mandates multiply across jurisdictions?
- Can they integrate with your ERP, scale with your growth, and support you locally as you expand?
Question #1: How many currencies can you actually process, and how do you handle foreign exchange?
Key insight: Flywire’s global payment capabilities support transactions in 140 different currencies.
There’s a meaningful gap between a vendor that can accept a payment denominated in euros and one that can price, invoice, collect, convert, and reconcile in dozens of currencies without bleeding margin to poor foreign exchange (FX) rates. When you’re evaluating a vendor, “multi-currency support” is a claim worth pressuring. Ask your prospective vendor exactly how many currencies they settle in, whether they offer competitive, transparent FX conversion, and whether the customer can pay in their local currency while you’re paid in yours.
FX is not a rounding error at scale. Amex research found that 26% of B2B decision-makers have stopped working with a buyer or supplier because of late or slow payments, and friction from clunky currency handling is a fast way to create exactly that kind of delay. A vendor that forces your international customers through an awkward, dollar-only checkout is effectively costing you deals.
Key takeaway: Ask for the specific list of supported currencies and the FX model. If your vendor is “international-ready,” it should mean settlement and reconciliation in local currency, not just a payment button that happens to accept them.
Question #2: Do you support the local payment methods our customers actually prefer?
Key insight: In some emerging markets, cash-based and local rails still dominate, with many transactions occurring outside conventional card networks.
Buyers will pay the way their market pays. In Europe, that might mean SEPA direct debit or pay-by-bank; in Brazil, Pix; in India, UPI; across Southeast Asia, a patchwork of real-time rails. If your A/R vendor only supports credit cards and ACH, you will systematically lose conversion in every market where those aren’t the norm, and you’ll frustrate the exact type of customers you’ve worked hardest to win.
Payment expectations are accelerating, meaning this matters even more every year. What’s more, buyers increasingly expect that same immediacy no matter where they are. A vendor plugged into local and real-time payment methods is a necessity as it’s how you keep your invoice-to-cash cycle short in markets you don’t operate in day-to-day.
Key takeaway: Map the dominant payment methods in each target market, then ask your vendor to prove coverage market by market. Gaps here translate directly into lost sales and longer days sales outstanding (DSO).
Question #3: How deeply do you integrate with our ERP, across all of our entities?
Key insight: In a Flywire survey, 89% of respondents believed they would save money if their cross-border receivables processes were more tightly integrated with their ERP.
Most companies coordinate global payments through the enterprise resource planning (ERP) system they already own. The problem is that ERPs are rarely built for the specialization of cross-border A/R demands. That same Flywire survey found that the platforms most respondents relied on couldn’t sufficiently scale to handle the complexities of collecting cross-border B2B payments, and that businesses operating globally often reported roughly twice as many per-transaction challenges as those handling only the occasional international payment.
Integrating with your ERP isn’t enough of an answer. Ask how the integration behaves across multiple entities, currencies, and instances. Is data synced in real time or batched overnight? Does it write back cleanly for reconciliation, or create a second set of books your team has to oversee? A vendor with mature ERP integration protects the substantial investment your ERP represents while filling the gaps it leaves.
Key takeaway: Tight, multi-entity ERP integration is a top predictor of whether global A/R will save money or quietly leak it. Request a real integration demo, not just a slide.
Question #4: How do you handle cash application and reconciliation across currencies?
Key insight: Businesses operating globally report roughly twice as many per-transaction challenges. Reconciliation across currencies, short pays, and FX variances is where most of that pain concentrates.
Collecting the money is only half the job; applying it correctly is the real challenge. Cross-border payments arrive with FX differences, bank fees deducted mid-transit, short payments, and remittance data in inconsistent formats. If cash application is manual, every one of those becomes a research project for your team, with unapplied cash inflating DSO and distorting your working-capital picture.
This is where modern A/R automation earns its keep. Ask whether the vendor uses an AI-driven cash application to match payments to invoices automatically, how it handles short pays and partial remittances, and how it reconciles FX variances without human intervention. Invoiced approaches this with CashMatch AI and Remittance Advice AI to deliver timely, accurate cash application even when the incoming payment doesn’t tidily match the invoice. The right predictive analytics and matching logic can turn a reconciliation backlog into a same-day process.
Key takeaway: Ask to see a cash application on a current, real-world cross-border payment, not a clean demo. Automated matching across currencies is what keeps DSO down as you scale.
Question #5: Can you scale with us, and do you offer real support as we expand?
Key insight: About half of businesses globally are already considering switching financial service providers to access modern capabilities. This is evidence that the wrong partner becomes a growth ceiling.
The vendor question is ultimately a partnership question. A tool that fits a $50M domestic business may crumble at $250M across eight countries. So ask your vendor about that ceiling:
- What’s the largest, most global deployment you support today?
- What are your uptime and support SLAs, and do you provide support in the time zones and languages we’re expanding into?
- How often do you ship new market coverage and features?
With roughly half of businesses weighing a provider switch to unlock better capabilities, which tells you just how quickly a static vendor becomes a liability. Look for a partner that’s visibly investing in global coverage, automation, and integration, so your A/R platform keeps pace with your ambitions instead of capping them.
Key takeaway: Choose the vendor you won’t outgrow. Scalability, a credible roadmap, and responsive global support matter as much as any feature you can see today.
Want to go deeper on the intersection of ERP integration and cross-border receivables? Check out Flywire’s report: The Next Frontier for Finance
What should CFOs plan for beyond the initial rollout?
The questions above will get you through vendor selection. But global A/R is a moving target, so it’s worth planning for what comes next. Beyond the rollout, plan for:
- Compliance that never stops moving: Treat compliance as an ongoing program with your vendor, not a one-time integration. The regulatory frontier keeps advancing; make sure your business is too.
- AI-driven collections and forecasting: Expect automation to move further up the value chain, from matching cash to predicting which international accounts will pay late and adjusting dunning automatically.
- Consolidation of tools: As your business grows, the cost of stitching together regional point solutions rises. Investing in fewer, more capable platforms with genuine global reach is the most strategic move.
To be fair, none of these are certainties, and any of them can be reshaped by market or regulatory shifts. But a vendor that’s already thinking about them is a safer bet than one that’s selling only for today.
An A/R platform built to go global with you: Invoiced by Flywire
Expanding internationally is hard enough without fighting your own accounts receivable stack. That’s why choosing a flexible accounts receivable automation software that’s designed for the realities of global billing is one of the highest-leverage decisions a CFO can make.
We’re continuously enhancing our platform to handle even the most complex A/R processes. Our software integrates seamlessly with most major ERP systems, so your global expansion doesn’t mean a second set of books. Backed by the global payment capabilities of Flywire, Invoiced can accommodate transactions in 140 different currencies, turning the idea of going global from a source of A/R anxiety into a true competitive advantage.
To see how Invoiced can support your currencies, compliance, ERP integration, and collections as you expand, schedule a demo today.
Invoiced by Flywire is Flywire’s accounts receivable automation platform, acquired by Flywire in 2024. Together they form a single invoice-to-cash solution: Invoiced by Flywire handles invoice delivery, collections workflows, and cash application, while Flywire’s global payment network handles cross-border collection, currency conversion, and settlement across 140 currencies.
