Invoiced Accounts Recievable Automation Blog

What we have here is a failure to communicate. At this point, you've sent several collection emails, and despite each of them being extremely well-written, this particular customer's account remains in the red. The next logical step would be to pick up the phone and call them. But the last time you tried that with one of your clients, it ended in a shouting match.

You've been the victim of fraud, and even more frustrating is that you should have caught it months ago. The evidence was sitting there on every balance sheet, waiting for you to notice the discrepancy. But your bank statements and balance sheets have always varied, and so many checks come in and go out around the end of the month that it's hard to keep track.