Invoicing System
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Billing management that can accommodate complex invoice generation, unique revenue models and more.
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Fully automated and configurable collections capabilities to reclaim your team's time and focus
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Flexible, powerful payment acceptance tools complimented by innovative cash application technology.
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Analytics
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Customer Spotlight: Blue Diamond Painting gains visibility and professionalism with Invoiced

Customer Spotlight: Blue Diamond Painting gains visibility and professionalism with Invoiced

Blue Diamond Painting is a St. Louis based painting company specializing in high-quality repainting jobs for pre-existing residential homes. Owner and sole employee Ryan Louthan started the company in 2014 after a 15-year stint for a local high-end painting company.

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“I focus on pretty high-end jobs, and my clients tend to value quality over price,” said Louthan.

When he first started the company, Louthan sent out his first 8-10 invoices via email. “I’d type up the invoice and format it myself. It didn’t look very professional,” said Louthan.

Louthan tried out 3 or 4 invoicing platforms, but didn’t find one that met his needs in terms of professional look and feel. He also wanted something that would be user-friendly, and didn’t require much from him other than inputting numbers.

After stumbling upon Invoiced via a web search, Louthan was immediately impressed with the platform’s appearance. “I’ve definitely learned that first impressions - how you look, how your van looks, how your correspondence looks - affects the way people think about you.”

Though Louthan admits that he doesn’t take advantage of all of Invoiced’s features, he does enjoy the following benefits:

With Invoiced, Louthan can enter a client’s email address into the Invoiced platform and send an invoice from there - no downloading of PDFs required.

He also receives a notification each time a client views their invoice. “I don’t ever have to wonder if my client is sitting there waiting for an estimate, and I’m waiting to hear back from them. I really like that.”

Instead of entering client names and email addresses repeatedly, Louthan can perform a quick, 3-character search to find his clients by name. “I can pull up the client’s name and be typing an estimate 15 seconds later.”

The reporting functions of dollars invoiced and dollars estimated, combined with customizable timeframes, gives Louthan higher-level visibility. “I can see the dollar value of estimates I’ve sent out in the last 3 months, 6 months, or any other time period I choose.”

Invoiced also provides a mobile reference when Louthan is on a job. He can easily log into Invoiced on his tablet, look up an estimate, and find the details on the scope of a particular job. “The current work I’m doing is an estimate I sent out 4-5 months ago, and I don’t remember exactly what’s included (and what isn’t). It only takes me a minute or two to look it up, and I don’t have to carry printed copies with me anymore.”

“Invoiced is part of my day-to-day now,” said Louthan. “It’s truthfully not something I really I think about that much, mainly because it is so reliable.”

Customer Spotlight: PixPie simplifies customer billing with Invoiced

Customer Spotlight: PixPie simplifies customer billing with Invoiced
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Pixpie offers customers an image compression tool as a plug-in to Wordpress. Service is free for up to 500 compressions per month, and anything over 500 compressions per month goes onto a paid plan. After launching the image compression plug-in, founder Dmitry Osipa faced a big challenge when trying to figure out the invoicing process.

“In order to bill our paying customers for the plug-in, we would have to write our own code for Stripe and create our own invoices,” said Dmitry. “The integration process for billing and invoicing was pretty cumbersome.”

Rather than create and manage this workflow himself, Pixpie team did some research and found Invoiced via Google search. Invoiced was the first platform they tried.

Pixpie team chose Invoiced because of the easy setup and beautiful design. Invoiced has an existing integration with Stripe, so all they had to do was connect those two accounts. “The design was very professional looking, which is exactly what we want to present to customers,” said Dmitry.

Pixpie also takes advantage of the following benefits of Invoiced:

Dmitry sets up recurring billing for customers, as the image compression service operates on a subscription basis. He sometimes uses the coupon feature to offer discounts to new or existing customers.

The sign-up pages feature of Invoiced allows Pixpie customers to set up their monthly subscription themselves. “I can link to the sign-up page right in Wordpress, and customers can enter all their information for the subscription,” said Dmitry.

In the future, Dmitry plans to set up a new integration using Invoiced’s API.

“Invoiced took what could have been a complex process and made it simple,” said Dmitry. “We are really happy with the service and its’ ability to simplify invoicing for us.”

Customer Spotlight: Ice Nine Studios shrinks time-to-cash to one day with Invoiced

Customer Spotlight: Ice Nine Studios shrinks time-to-cash to one day with Invoiced
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Ice Nine Studios is a design strategy studio that helps businesses and agencies skyrocket their inbound leads through web strategy, and deliver stunning proposals using Proposify. They are a certified Proposify partner that provides strategy services as well.

“That’s what makes us unique,” said Collin Belt, Chief Design Strategist and Founder of Ice Nine Studios. “There aren’t a lot of companies that specialize in Proposify design, web strategy, AND conversion strategy.”

Ice Nine Studios is a Canadian company with a satellite office in Florida, where Belt spends the bulk of his time. Typical clients, like a home staging company with 60 U.S. locations, use Ice Nine’s Proposify design services to create original proposals for Proposify. “They can then impress their clients with really well-designed proposals,” said Belt.

Belt’s key challenges in invoicing his clients prior to Invoiced were currency conversion and chasing down payments. Ice Nine has clients in the U.S., Canada, and other countries across the world. Several of the billing platforms he tried only allowed him to bill in 1-2 currencies, rendering them useless for clients outside those locales.

Belt also spent a good chunk of time trying to get paid. “It wasn’t because clients were unwilling to pay, but it wasn’t convenient for them. We didn’t have a payment portal or any automated reminders. And things got lost in email. A client might respond and say they are going to send an invoice to their accounting department, and they’d lose the email with the invoice.”

While he was trying out invoicing platforms, Belt ran across a Facebook ad for Invoiced and decided to give it a try. “Invoiced was the only platform that did all things we needed it to do consistently,” he said.

Clean design was one of the critical reasons that Belt chose Invoiced. “We’re a web strategy and proposal design company,” he said. “We want to send invoices to our clients and have them say ‘wow!’.” Having that level of presentation, as well as the ease of use, is an important part of overall process.”

In addition to clean design and ease of use, Belt appreciates the following features that save him time and money:

Ice Nine clients now have access to the various payment methods via Invoiced, including PayPal, Stripe and ACH transfers. Having this access has allowed Ice Nine to convert to 100% upfront payments. “We couldn’t do upfront payments before. People would have to put a check in the mail and it would arrive several weeks later. Now we get paid the same day or the day after.”

The set of automated reminders in the Invoiced platform also takes away the manual burden of reminding clients to pay. “People pay on time now and that’s the rule.”

Invoiced’s currency converter supports a wide range of international currencies, making it a snap for Belt to bill all clients (regardless of location) in one platform.

Invoiced’s online portal with access to historical invoices removes the opportunity for Belt’s clients to lose the invoice in an email thread. They can log in and download invoices whenever they need to, which saves Belt “a ton of time.”

The ability to brand Invoiced with Ice Nine’s logo and colors extends the brand into the invoicing experience with customers, and contributes to the “wow” factor.

To illustrate how Invoiced has impacted Ice Nine’s workflow, Belt shares this sample scenario:

“It starts with a phone meeting with a prospective client to discuss their project. Then I send them a proposal using Proposify right after we hang up. They take a look at the proposal, submit their online signature, and I get a notification. Within 15 minutes I send them an invoice using Invoiced. It isn’t unusual for that to happen all in one day.”

“Invoiced has been extremely flexible in adapting to the change in our processes,” said Belt. “The platform can handle small and large volumes of invoices. We recommend Invoiced to companies of any size.”

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